Update on the PCWorld DPD eCommerce problems.
25/04/2017 @ 9:30
Soon after I published my blog post about PCWorld’s terrible customer service I started receiving some strange comments on it.
At first, I thought they were a friend messing around with me. So I thought nothing of it but they kept on coming and they were getting more disturbing!
I thought this was quite strange and a little worrying. I ssh’d onto my server and started checking through the Varnish access log.
The following IP address was being used to post the comments.
I searched online to find the IP Address 220.127.116.11 and it came up with the following results:
i.e. that it was owned by Dixons Stores Group, Stevenage. Which means somebody from PC World in the Stevenage store was defacing my blog to get at me!
I also tracked the comments down to articles from David Thorn’s blog http://www.27bslash6.com/frogs.html
At first one of the PC World support agents, Matt Bagshaw, said that he’d sort the misdelivery out and called me to apologise for his company defacing my blog.
I said that I was willing to be patient but three weeks later I still don’t have my Mac Mini and there hasn’t been any compensation or decent apology from the PC World branch in Stevenage that defaced this blog.