PC World Customer Service Problems

Update on the PCWorld DPD eCommerce problems.

25/04/2017 @ 9:30

Soon after I published my blog post about PCWorld’s terrible customer service I started receiving some strange comments on it.

At first, I thought they were a friend messing around with me. So I thought nothing of it but they kept on coming and they were getting more disturbing!

I thought this was quite strange and a little worrying. I ssh’d onto my server and started checking through the Varnish access log.

The following IP address was being used to post the comments.

I searched online to find the IP Address 164.38.32.100 and it came up with the following results:

i.e. that it was owned by Dixons Stores Group, Stevenage. Which means somebody from PC World in the Stevenage store was defacing my blog to get at me!

I also tracked the comments down to articles from David Thorn’s blog http://www.27bslash6.com/frogs.html

At first one of the PC World support agents, Matt Bagshaw, said that he’d sort the misdelivery out and called me to apologise for his company defacing my blog.

I said that I was willing to be patient but three weeks later I still don’t have my Mac Mini and there hasn’t been any compensation or decent apology from the PC World branch in Stevenage that defaced this blog.

2 Replies to “PC World Customer Service Problems”

  1. When I was about ten, my best friend Dominic and I would go down to the creek at the end of our street and play. The creek contained thousands of tadpoles and you could easily find several frogs by lifting rocks.

    Speaking of my best friend Dominic, he lived just five minutes from my house with grape vines between the houses. One day he called me to come over and I left right away. As I was walking through the grapevines, I received what felt like a large push from behind and almost fell, when I turned around to confront the person who had pushed me, there was nobody there. I continued to Dominic’s house and he asked where I had been because I had left my house almost four hours earlier. True story. I have, to this day, no knowledge of where the four hours went but I think I walked through some kind of temporal distortion field, possibly to a far off future where I met my soul mate, grew old together and was then given the choice after she died to return to my own time, the moment I left, with no memory of my future life. This is obviously the most likely explanation.

    We would take a frog and insert one of those thin fruit box straws into its anus and blow it up like a balloon. We would then put the frog onto the water and let go and watch it speed across the creek. Sometimes the frogs would burst as we were blowing them up.

    As the creeks were teeming with the tadpoles we classed this as no more cruel and unnecessary as throwing the tadpoles at each other from each side of the creek in what we called tadpole wars. One day we threw frogs at cars driving past but were chased by a lady so we didn’t do that again. Once, after reading that licking toads would make you high, we dared each other to swallow frogs live. On one occasion my mother opened the freezer to find eighteen frozen frogs because I had been told that they could be frozen and then revived.

    A couple of years ago I was in the area with my son and we went to the creek but there were no frogs or tadpoles in it. This could be because they have all died out from pollution over the years but I prefer to think that they are fine and remembered me through some form of inherited group memory and hid. We did find a shopping trolley though which entertained my son for about an hour so that was good.

  2. I have checked and the IP actually belongs to Newark on Trent PC World. The reason you found Stevenage is because that is where the block of IPs are registered to and obviously their offices are there. The PC world you want to talk to is in Newark

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